Certificate in Workplace Communication
Program Courses
Conflict Management
Management in the 21st Century
Using Personality Profiles for Better Work Performance
Other Online Certificates and Courses
Register Online
Call us at:
207-236-7800, option 5
Send email to:
adult.education@fivetowns.net
Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed. This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.
One month, Joyce Odidison, instructor.
Agenda
Unit 1
Principles of collaboration in management
-Defining principles of collaboration
-Emotions, self-mastery and collaboration
- Redirecting teams and group collaboration
- Conflict management and facilitation
Unit 2
Relationship building
- Building relationships fundamentals
- Renegotiating failed relationships
- Managing collaborative potentials
Unit 3
Strategies to tap into group collaborative potential
-Harnessing collaborative energy
- Responsible communication
- Managing collaboration for performance
Unit 4
Your action plan for collaborative management
- Setting your management goals
- Identify and utilize collaborative resources
- Creating a collaborative management action plan
About online learning
Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. It’s easy. It’s fun.
How the Course Works
It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom. You will have a password and use your email address and password to gain access.
Once inside the online classroom, here’s what you can expect.
Participate when you want
You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.
There are no live real-time requirements or meetings. You decide when you participate.
For the best learning, participants should log into the course on 2-3 different days of the week.
What you will do
For each Unit, you will:
Read the print readings (about 20 pages a week)
Have the option of accessing the online readings
Listen to the audio presentation for the Unit and view the slides
Have the option of taking a self-quiz to see how much you have learned
Engage in written online discussion with your instructor and other participants
For best learning, you should make one or more comments at 2-3 different times each week.
The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.
Conflict Management
February 3 -
28, 2025
April 7 -
May 2, 2025
June 2 -
27, 2025
September 2 -
26, 2025
Management in the 21st Century
March 3 -
28, 2025
May 5 -
30, 2025
July 7 -
August 1, 2025
October 6 -
31, 2025
Using Personality Profiles for Better Work Performance
April 7 -
May 2, 2025
June 2 -
27, 2025
August 4 -
29, 2025
November 3 -
28, 2025
Joyce Odidison is a Conflict Analyst, Author, Mediator, Workplace Wellness Expert and Coach, who has a passion for helping people work and live well. For the past two decades she has helped to reduce workplace stress and tension, and to build safe, respectful workplaces to protect employees from bullying, harassment, discrimination and the negative impacts of interpersonal conflicts. She is creator of the innovative, holistic Wellness Improvement System, Wellness Assessment and the Workplace Wellness Improvement Program. Joyce is also creator of Canada’s premier Wellness Coaching Training Certificate program, a world class coach certification program.
Course Objectives
The objectives of this course are as follows:
- To provide understand the importance collaborative relationships in teams and groups
- To gain collaborative communication strategies
- To become aware of the impact of collaboration to improve performance
- To have opportunity to a collaborative management action plan for execution
Course Outcomes
After successfully completing the course you will:
-Know the principles of collaboration in management
-Understand the relationship building importance of collaborative management
-Be able to develop strategies to tap into the group collaborative potential to improve performance
-Be able to create an action plan for collaborative management applicable to your unique management style and workplace culture