Instructors

Julie Coates

Julie Coates is the foremost authority in North America on learning and communication styles in the workplace. As a non-HR manager, she has decades of experience with HR issues, responsibilities, writing HR policies, and working with full-time HR professionals and attorneys.

Ms. Coates has been interviewed by the BBC, New York Times, Psychology Today, and numerous other national media. She has spoken throughout Canada and the U.S., as well as in Australia, Russia, England and Germany.

Her pioneering work, the first in North America, on Gen Z As Managers, is her latest research and presentation sessions. Julie Coates attended Cornell University, received a Master’s Degree, and now is an adjunct faculty member at the University of South Dakota, where she teaches in the graduate program on adult education.

Julie is the author of Invisible Diversity, the classic work in the field on Generational Learning Styles, and is co-author of Nine Shift: Work, life and education in the 21^st century.

She was a Danforth Fellow for undergraduate teaching, invited as a guest lecturer at Radcliffe.

Interact with her on LinkedIn. Check out her personal blog at littlebluemountain.com

Lupe McElroy

Lupe McElroy has over 25 years of knowledge and expertise in the field of human resources and workplace law compliance. She is the Principal HR Consultant, Educator & Trainer at LTM Associates.

Prior to starting her HR Consulting/Training Firm in 1997, Lupe held Senior HR positions for a number of high-profile companies, including the California Division of General Electric, GAF Corp (Western Region), as well as the Santa Fe Railroad.

Lupe's business goal is to coach and educate company leaders and HR professionals to become exceptional leaders and to become more knowledgeable in workplace law compliance. She also enjoys working closely with company managers and supervisors to develop strong leadership/communication skills that promote a high-level productivity and profits, while reducing the risks of potential legal problems in the workplace.

State/Federal Workplace Law Compliance
At-Will Employment Practices (Hiring, Firing & Employee Disciplines)
Employee Problem/Resolution
Best Practices for Recruitment & Hiring
State/Federal Leave-Of-Absence Mandates
Leadership Training/Development
Immigration I-9 Compliance
Workers Comp Procedures/Mandates
OSHA/Workplace Safety Compliance
Developing Job Descriptions
Developing State-Compliant Employee Policy Handbooks
Providing Expert HR Assistance with Start-Up Companies
Resolving Difficult/Sensitive Employee Issues/Problems
Developing Drug-Free Workplace Programs
Prevention of Workplace Violence Trainng
Workplace Investigation Procedures/EEOC Mandates
Prevention of Employee-Related Claims/Lawsuits

As a seasoned Educator and Trainer, Lupe has also worked as an Adjunct Instructor, teaching HR & Workplace Law Compliance Courses at Riverside Community College and Cal-State University/SB. She currently offers On-Line HR Certification Courses through the Learning Resources Network (LERN), a leader in nationwide continuing education, as well as HR Workshops/Seminars through her HR firm, LTM Associates.

Sally Klauss

Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. Klauss is a popular online instructor teaching several other courses as well.

Course schedule

HR Aspects of Good Leadership

Oct 7 – Nov 1

Optimizing Performance and Employee Success

Nov 4 – 29

Your Role in HR

Sep 3 – 28