Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.
 

CEUs: 4.8
Length (in hours): 48
Price in USD $595
Price in CAD $799

Hear from our past students

Great ideas and examples for dealing with conflict!
- Teresa D Arcy, Saskatoon, SK
(Conflict Management)
Great ideas and examples for dealing with conflict!
- Teresa D Arcy, Saskatoon, SK
(Conflict Management)
I thought Sally was great. She was incredibly responsive and she presents the material with wonderful clarity in the course. I really enjoyed it. Nice job you all!
- Anne O'Brien
(Using Personality Profiles for Better Work Performance)

Course schedule

Collaborative Management

  • Mar 3 – 28, 2025
  • May 5 – 30, 2025
  • Jul 7 – Aug 1, 2025
  • Oct 6 – 31, 2025


Conflict Management

  • Feb 3 – 28, 2025
  • Apr 7 – May 2, 2025
  • Jun 2 – 27, 2025
  • Sep 2 – 26, 2025


Using Personality Profiles for Better Work Performance

  • Apr 7 – May 2, 2025
  • Jun 2 – 27, 2025
  • Aug 4 – 29, 2025
  • Nov 3 – 28, 2025