Diverse organizations are found to be more creative, more productive, have higher levels of employee engagement, and experience lower rates of attrition. Diversity is also shown to return higher profits. This unit will guide students in an understanding of why diversity, equity, and inclusion are important to organizational success. Students will learn to appreciate and work effectively with diverse groups, confront unconscious biases that hinder workplace inclusion, and identify essential factors that contribute to an inclusive workplace environment.

CEUs/ILUs: 1.6
Length (in hours): 16
Price in USD $195.00
Price in CAD $265.00


Unit 1

Unconscious Bias and Cultural Competence

  • Performing an honest self-reflection
  • Intentionally counteracting stereotypes
  • Dismissing the idea that normativity is set by the majority
  • Cultural competence as continuous learning

Unit 2

The Multi-Generational Workforce

  • Overview of the 7 living generations
  • Understanding the benefits of a multi-generational team
  • Identifying and utilizing the strengths of your team members
  • What Gen Z and Millennials expect in workplace

Unit 3

DEI Best Practices

  • Top 10 challenges with DEI
  • Top 10 DEI best practices
  • Determining if your organization should have a DEI Officer
  • What's next for DEI?

Unit 4

Supervising in a Diverse Workplace

  • Developing emotional intelligence
  • Ensuring and supporting accessibility for all employees
  • How to tackle microaggressions effectively and efficiently
  • Being an inclusive leader

Learn about the other courses which are part of the same certificate:

Next start date

Jun 3 – 28